Frequently asked questions
Short answers to what drivers ask us most after an accident.
Frequently asked questions
What does Magic Auto Center repair?
Collision and body damage, bumpers, dents and scratches, frames and unibody structures, paint, and mechanical damage from accidents. We also do detailing and RV, van and fleet body repair.
Do you work with my insurance company?
Yes. We work with all major insurers, including GEICO, State Farm, Progressive, Allstate, Farmers, AAA, Mercury, USAA and Liberty Mutual.
Can my insurer make me use their body shop?
No. California Insurance Code 758.5 gives you the right to choose the repair shop. The insurer cannot require its own shop or reduce the claim because of your choice.
Do you help with the deductible?
On qualifying insurance repairs we help with the deductible, up to $1,000. Send photos or call and we will tell you whether your repair qualifies.
How do I get an estimate?
Send photos through the estimate form or WhatsApp, call (714) 265-9456, or come to 3500 Westminster Ave, Ste D-E, Santa Ana during business hours. Estimates are free.
How long will the repair take?
Bumpers, small dents and paint touch-ups usually take 1-2 business days. Structural repairs usually take 3-7 business days, depending on insurer approval and parts.
What warranty do you give?
A written lifetime warranty on body and paint work, valid for as long as you own the vehicle.
Can I get a rental car?
Yes. We arrange a rental through Enterprise and Hertz, with pickup or drop-off at the shop.
My car cannot be driven. What do I do?
Call (714) 265-9456. We help arrange a tow to the shop.
Do you repair Tesla and other electric vehicles?
Yes. We repair Tesla, Rivian and hybrid and electric models from other makes, following manufacturer safety procedures for high-voltage systems.
What are your hours?
Monday to Friday, 7:00 AM - 4:30 PM. Closed on Saturday and Sunday. No appointment is needed for an estimate.
How can I pay?
Insurance checks, major credit and debit cards, cash and cashier's checks.
Photo estimate in 3 steps
Photos, vehicle, phone. We reply during business hours, usually within 1-2 hours.
- Free and no obligation
- Works for insurance claims and for paying yourself
- The final estimate is confirmed after we see the car